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Subscriber Services

Subscribers to Oxford Art Online products can access their account details, update account information, and retrieve usage statistics.

Subscribers in North and South America

Institutional Subscribers (Account Administrators Only)

The following features are accessible to Account Administrators only and require an administrative login. If you have lost or forgotten your password, please contact us.

Individual Subscribers

The following features are currently available to individual subscribers. If you are an individual subscriber and cannot log in to Oxford Art Online products, please contact us.

Technical Support

Technical support for North and South American customers is available Monday–Friday 9am–5pm EST.

Contact Us about Your Account

If you require further assistance managing your subscription or have additional questions, please contact us.

Customer Support – Online Subscriptions
Oxford University Press
198 Madison Avenue
New York, NY 10016
USA
Tel: 1 800 334 4249 ext 6484
Fax: 1 212 726 6476
Email: oxfordonline@oup.com

Subscribers Outside North and South America

Institutional Subscribers (Account Administrators Only)

The following features are accessible to Account Administrators only and require an administrative login. If you have lost or forgotten your password, please contact us.

Individual Subscribers

If you are an individual subscriber and cannot log in to Oxford Art Online products, please contact us.

Technical Support

Technical support for customers outside North and South America is available Monday–Friday 9am–5pm GMT.

Contact Us about Your Account

If you require further assistance managing your subscription or have additional questions, please contact us.

Online Products
Oxford University Press
Great Clarendon Street
Oxford OX2 6DP
UK
Fax: +44 (0) 1865 353308
Email: onlineproducts@oup.com

Usage Reporting

In April 2014 we launched our new usage portal to provide institutional customers with COUNTER 4-compliant usage reporting.

The COUNTER 4 code of practice provides an international, extendible Code of Practice for e-Resources that allows the usage of online information, products, and services to be measured in a credible, consistent, and compatible way using vendor-generated data.

COUNTER reports are released on a monthly basis and are available for Online resources and Journals.

For more information and to access your reports please visit our usage pages:
Customers outside North and South America
Customers in North and South America

Developing Countries Initiative

Oxford University Press is committed to ensuring that non-profit institutions in developing nations have access to critical research. The Developing Countries Initiative program offers free or deeply reduced rate access to Grove Art Online as well as other scholarly content. For eligibility and participating countries, click here.

General Information


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